These terms explain how Digidweb works with clients — what we deliver, how payment
works, who owns what, and what we each need from the other to make a project succeed.
They apply to all work we take on unless your signed proposal says something different.
Where the two differ, your proposal wins.
1. How work begins
Every engagement starts with a consultation and a written proposal. That proposal sets out the scope, deliverables, timeline and price for your specific project.Work begins once you’ve approved the proposal and the agreed payment has cleared. Prices shown on our website are starting points — final pricing depends on scope and is always confirmed in writing before we start.
2. Payment
Essential functions — social media management, SEO, ads management and YouTube management are paid in full at the start of each month, in advance. We begin the month’s work once payment is received.Website and development projects — payment structure depends on the size and scope of the build and is confirmed in your proposal. Smaller projects are usually paid in full before work begins. Larger builds are typically split across milestones — commonly 50% to start, 30% at design approval, and 20% before final handover and launch. Shoots — booked and paid in advance to reserve the crew and the date. Currency — clients in Pakistan are billed in PKR. International clients are billed in USD. Bank charges and transfer fees are paid by the sender. Late or missed payment — if a monthly payment isn’t received, work pauses until it is. Paused months are not carried forward or made up. For projects, we hold delivery of final files and launch until the balance is settled.3. Advertising spend
Ad budgets for Meta, Google, TikTok and any other platform are paid by you directly to the platform. We don’t hold, handle or invoice ad spend — our fee covers strategy, creative, setup, management and reporting only. Wherever possible, campaigns run inside ad accounts that you own. If we set up an account on your behalf, ownership transfers to you. Platforms set their own approval rules and can reject ads or restrict accounts for reasons outside our control. We’ll work to resolve anything that comes up, but we can’t guarantee approval.4. Revisions
Design and web projects include two rounds of revisions at each approval stage — typically concept, design and pre-launch. A round means one consolidated set of feedback, not individual changes sent over several days.Social media content includes one round of revisions per post or reel before it goes live.
Video editing includes two rounds per video.
Changes that go beyond what was agreed — new pages, extra platforms, a redirected concept after approval, additional shoot days — are quoted separately and added to the timeline. We’ll always tell you before doing anything billable.
5. Timelines
We commit to the timeline in your proposal, and we hit it when we have what we need from you.Delays caused by late content, slow feedback, missing access credentials or unapproved stages move the delivery date by the same amount. If a project goes quiet on your end for more than 30 days, we may pause it and reschedule the remaining work around our other commitments.6. What we need from you
To do our job properly, you agree to:- Provide content, images, product information and brand assets on time
- Give us access to the accounts, hosting and platforms we need
- Nominate one person to give consolidated feedback and sign off on stages
- Respond to approval requests within a reasonable time
- Confirm that any material you send us — logos, photography, copy, music — is yours to use