Digidweb is a digital marketing and web development agency operating from Lahore, Pakistan. This page explains what information we collect through digidweb.com, why we collect it, and what we do with it. If anything here is unclear, email us at info@digidweb.com and we’ll explain it properly
Information you give us We only collect information you choose to send us. That includes:
- Contact form — your name, email address and the message you write.
- Newsletter signup —your email address.
- WhatsApp and email — whatever you send us when you start a conversation through the links on our site.
- Consultation calls — details about your business, goals and budget that you share with us so we can quote accurately.
Information collected automatically Like most websites, ours records some technical information when you visit:
- Your IP address and approximate location
- Browser and device type
- Pages you viewed, how long you stayed, and which site referred you
- Search terms you enter into our on-site search
Cookies
Cookies are small files stored by your browser. We use them for:- Essential functions — keeping the site working, remembering form entries, and administrator logins
- Analytics — measuring traffic and page performance through Google Analytics.
- Advertising — tracking pixels from Meta (Facebook and Instagram), Google Ads and TikTok, which tell us whether our own campaigns are working.
Embedded content
Some pages include content hosted elsewhere — YouTube videos, social media embeds, and Google Maps. When that content loads, the company behind it can collect information about your visit in the same way it would if you’d visited their site directly. Their handling of that information is governed by their own policies, not ours.How we use your information
We use what we collect to:- Reply to your enquiry and prepare a proposal or quote
- Deliver the services you’ve hired us for
- Send invoices, reports and project updates
- Send marketing emails and offers, if you’ve subscribed
- Improve our website, content and campaigns
Who we share information with
We share information only where it’s necessary to run the business:- Service providers we rely on to operate — website hosting, email delivery, analytics, cloud storage and form tools.
- Our own team, limited to the people working on your project.
- Advertising and social platforms, where you’ve asked us to run campaigns on your behalf using accounts you control.
Client materials and account access
When we manage social media, ads or websites for a client, we’re often given access to their accounts, logins, brand assets and internal information. We treat all of it as confidential. Access is limited to the team members assigned to that account, and we return or remove access when a project ends or on request.How long we keep information
- Enquiries that don’t become projects— kept for up to two years, then deleted.
- Client records and project files — kept for the length of the working relationship and for a reasonable period afterwards, so we can answer questions about past work.
- Newsletter subscribers — kept until you unsubscribe.
- Website analytics — kept in aggregate, with no personal identifiers.